Privacy Notice

This privacy notice explains how FAM Holding collects, uses, shares and protects personal data when you visit this website or communicate with us through it. We process personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulations, and this notice applies to this website only, not to any third-party websites we may link to.

We collect the information you choose to give us directly, such as your name, organisation, email address and the content of your message when you use our contact form or correspond with us. We also collect limited technical information automatically when you browse the site, such as your device type, browser, approximate region and the pages you visit, which helps us keep the website secure and understand how it is used.

We use Microsoft Clarity to understand how visitors interact with this website. Clarity captures behavioural signals such as the pages you visit, and your clicks, scrolling and mouse movements, and uses them to produce aggregated statistics, heatmaps and session replays. This information is collected through first- and third-party cookies and similar technologies and is used by us and by Microsoft to analyse and improve the usability, performance and security of the website. Data collected by Clarity is processed by Microsoft and may be stored on servers outside the Kingdom of Saudi Arabia; for more detail on how Microsoft handles this data, please refer to the Microsoft Privacy Statement.

Microsoft Clarity is treated as strictly necessary to the operation of this website and runs whenever you visit it; it is not subject to the choices on the Cookie Settings page and cannot be switched off there. Optional cookies, for any additional analytics or for marketing, run only with your consent, which you can grant or withdraw at any time from the Cookie Settings page on this website; withdrawing consent does not affect your ability to browse the site. Cookies that are strictly necessary for the website to function are used in all cases.

We use the personal data described above to respond to your enquiries, to evaluate potential partnerships and opportunities you raise with us, to operate, secure and improve the website, and to meet our legal and regulatory obligations. We do not sell personal data, and we do not use it for automated decision-making that produces legal effects for you.

We share personal data only where necessary: with service providers who host or support this website and its analytics under appropriate contractual safeguards, with our professional advisers where needed, and with courts, regulators or authorities where disclosure is required by law. Where personal data is transferred outside the Kingdom of Saudi Arabia, for example to Microsoft in connection with Clarity, we take the steps required under applicable law to protect it.

We retain personal data only for as long as it is needed for the purposes described in this notice or as required by applicable law, after which it is deleted or anonymised. You have rights under Saudi data protection law in relation to your personal data, including rights to be informed about its processing, to request access to it or correction of it, to request its deletion, and to withdraw a consent you have previously given. To exercise any of these rights, contact us through the contact page of this website; we may need to verify your identity before acting on a request.

We may update this privacy notice from time to time to reflect changes in our practices, technology or legal obligations. The version published on this page is the version currently in force, and material changes will be reflected here before they take effect. If you have any question about this notice or about how your personal data is handled, please reach us through the contact page.